Understanding Your Trial

14-Day Trial Explained

RestoMenu offers a comprehensive 14-day free trial that gives you full access to all platform features without any limitations. This trial period is designed to help you understand the platform's capabilities and see how it can benefit your food truck business.

What's Included in Your Trial

• Full Feature Access: All premium features available
• Unlimited Menu Items: Add as many items as you need
• QR Code Generation: Create unlimited QR codes
• Order Management: Process unlimited orders
• Analytics Dashboard: Access to all analytics features
• Customer Support: Full support during trial period

Trial Limitations

While you have access to all features, please note:

• Your account will be marked as "Trial" in the dashboard
• Some advanced integrations may be limited
• Export features may have reduced limits

What Happens After Trial

As your 14-day trial approaches its end, you'll receive email notifications reminding you about the upcoming expiration. Here's what happens:

7 Days Before Expiration

• First reminder email sent
• Dashboard notification appears
• Opportunity to add payment method

3 Days Before Expiration

• Second reminder email sent
• Urgent dashboard notification
• Final opportunity to upgrade

On Expiration Day

• Final reminder email sent
• Account will be temporarily suspended
• Data will be preserved for 30 days

After Trial Expires

If you don't add a payment method before trial expiration:

• Account Access: Limited to read-only mode
• QR Codes: Will redirect to upgrade page
• Orders: New orders will be disabled
• Data: All data preserved for 30 days

How to Add Payment Method

Adding a payment method is simple and can be done at any time during your trial:

Step 1: Access Billing Settings

1. Navigate to your account settings
2. Click on "Billing & Subscription"
3. Select "Add Payment Method"

Step 2: Choose Payment Method

RestoMenu supports multiple payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express
• Local Payment Methods: Saudi-specific payment options
• Digital Wallets: PayPal and other supported wallets

Step 3: Enter Payment Details

• Enter your card information securely
• Confirm billing address
• Review subscription terms

Step 4: Confirm Subscription

• Review your subscription details
• Confirm monthly/yearly billing cycle
• Complete the setup process

Security & Privacy

Your payment information is secure with us:

• PCI DSS Compliant: Industry-standard security
• Encrypted Storage: All data encrypted at rest
• Secure Transmission: SSL/TLS encryption
• No Storage: We don't store complete card details

Subscription Plans

Choose the plan that best fits your business needs:

Basic Plan - 99 SAR/month

• Unlimited menu items
• QR code generation
• Basic analytics
• Email support

Premium Plan - 199 SAR/month

• Everything in Basic
• Advanced analytics
• Priority support
• Custom branding
• Export features

Enterprise Plan - Custom Pricing

• Everything in Premium
• Multiple locations
• API access
• Dedicated support
• Custom integrations

Frequently Asked Questions

Can I cancel anytime?

Yes, you can cancel your subscription at any time from your account settings. There are no cancellation fees.

What happens to my data if I cancel?

Your data will be preserved for 30 days after cancellation, allowing you to reactivate your account or export your information.

Can I change my plan later?

Absolutely! You can upgrade or downgrade your plan at any time from your billing settings.

Do you offer refunds?

We offer a 30-day money-back guarantee if you're not satisfied with our service.

Are there any setup fees?

No, there are no setup fees or hidden charges. You only pay the monthly subscription fee.

Need Help?

If you have any questions about your trial or subscription, our support team is here to help:

• Email: support@restomenu.com
• Phone: +966 XX XXX XXXX
• Live Chat: Available in your dashboard
• Knowledge Base: Comprehensive guides and tutorials

Make the most of your trial period by exploring all features and seeing how RestoMenu can transform your food truck business!